Job Description

Woods & Co have partnered with Australia’s leading car care group, a pioneer in their field with a monopoly in the market. As a Customer Service Consultant/ Booking Coordinator, you’ll play a key role in ensuring smooth operations by managing bookings and delivering exceptional customer service. 

As a Booking Coordinator / Customer Service Consultant, you will be the crucial in delivering exceptional service, ensuring both internal and external customers experience seamless, professional, and timely support. You will coordinate bookings and keep all relevant stakeholders informed and aligned to maintain quality service. 

Whats in it for you?

• $60,000 + Super 
• Mulgrave Location | Onsite Parking
• Team lunches | Birthday Celebrations
• National Company | Offering Career Growth and Stability 

What you'll do:

• Manage incoming calls, bookings, and queries.
• Coordinate schedules efficiently between clients and technicians.
• Maintain accurate records in the electronic booking system.
• Review job completions and resolve missing information like order numbers.
• Support fleet teams and other internal stakeholders.
• General administrative tasks as directed by the supervisor

What You’ll Need

• 1–2 years’ experience in an admin or customer service role
• A motivated, team-oriented attitude
• Excellent written and verbal communication skills
• A positive, “can-do” approach

If you're as passionate about this position as we are then please don't delay and APPLY NOW! We are interviewing immediately. For a confidential discussion please Call Harry on 0418 751 856 OR email harry@woodsco.com.au 

Woods & Co Recruitment is committed to creating a positively diverse and inclusive workforce that values all backgrounds and experiences. We do not discriminate and encourage applications (no matter age or status) from Aboriginal and Torres Strait Islander people, people from culturally and/or linguistically diverse backgrounds, all members and genders of the LGBTQI community and people with disability.