Job Description

Woods & Co Recruitment is thrilled to present this opportunity for a Customer Service Department Supervisor with one of Australia’s leading independent supermarkets. This full-time role not only offers a vibrant workplace but also an array of incredible perks and clear paths for career progression. We’re searching for a passionate, customer-focused supervisor with a proven track record in retail or supermarkets to join a team dedicated to delivering top-quality service and products.

What's in it for you?

• $54,000 - $58,000 + Super + OT & penalty rates.
• Join a company with a close-knit, supportive culture, dedicated to delivering unmatched service.
• Free gym membership at a local facility.
• Enjoy free food and coffee all day, every day.
• 20% off all shopping.
• Free parking and access to sporting tickets.
• Access to the Employee Assistance Program.
• Genuine progression opportunities into Senior Management within Australia's leading independent supermarket. 

What do you do?

• Lead and oversee daily department operations to ensure a smooth workflow and exceptional customer satisfaction.
• Manage and support team members, including scheduling and performance reviews.
• Maintain the highest standards of food quality and safety.
• Assist with inventory management, ensuring product availability and collaborating with department managers.
• Uphold a safe, hygienic, and well-organised work environment.
• Work flexible hours, including one weekend day, with shifts between 7:30 am - 7:30 pm.

What do you need?

• Experience in a supervisory role in retail/supermarket environments.
• Food Handlers Certificate and RSA.
• Exceptional problem-solving skills, strong time management, and budgeting abilities.
• Proficiency with computers and readiness to learn new software systems.
• Strong communication skills with a friendly and professional approach.
• Knowledge of compliance, food safety standards, and quality control.

If you're as passionate about this position as we are, then please don't delay and APPLY NOW! We are interviewing immediately! For more information, please contact:

• Aydin on 0458 521 724 or aydin@woodsco.com.au. 
• Shea on 0407 163 529 or shea@woodsco.com.au.

Woods & Co Recruitment is committed to creating a positively diverse and inclusive workforce which values all backgrounds and experiences. We do not discriminate and encourage applications (no matter age or status) from Aboriginal and Torres Strait Islander people, people from culturally and/or a linguistically diverse background, all members and genders of the LGBTQI community and people with disability.

*You will only be contacted if you are shortlisted and meet the above requirements.