Job Description

Woods & Co Recruitment have partnered with a global leader in access control and smart infrastructure solutions. As the business continues to scale across Australia, we are on the hunt for a technically minded, solutions-focused Pre-Sales & Solutions – Systems Engineer to join their growing team in Melbourne.

This is a unique opportunity to blend your engineering expertise with client interaction, pre-sales strategy, and solution design.

What’s in It for You?

• $125,000 - $135,000 + Super 
• 37 offices globally | Opportunities to work out of international offices
• Hybrid work arrangements | WFH Flexibility
• Centralised Melbourne Office location
• Opportunity to work with innovative technologies and a dynamic team.
• Career development and ongoing training in a supportive environment.

  
What do you do?

• Act as the technical backbone in pre-sales discussions, assisting the sales team with tailored solution design
• Collaborate with clients to define use cases and translate them into functional specifications
• Prepare and maintain documentation such as training manuals, solution designs, and test plans
• Conduct technical product demonstrations and training sessions, both internally and for clients
• Test and validate new hardware and software releases in a controlled environment
• Provide Level 3 support to internal teams and assist with escalated service tickets
• Assist in product rollouts, integration design, and the introduction of new features and systems

What do you need? 

• Degree in Computer Science, IT, Engineering or a related field
• 3+ years in a pre-sales, solution design, systems engineering, or technical support role
• Strong technical writing and documentation skills
• Experience with system integration, APIs (REST or SOAP), and hardware I/O or relay systems
• Familiarity with tools like JIRA, ServiceNow, Visio, Teams and Microsoft Office Suite
• Strong problem-solving skills and customer-focused mindset
• Excellent communication and presentation skills

If you're as passionate about this position as we are then please don't delay and APPLY NOW below! If you have questions about the role, please contact Harry at harry@woodsco.com.au or 0418 751 856

We are interviewing immediately. 
  
Woods & Co Recruitment is committed to creating a positively diverse and inclusive workforce that values all backgrounds and experiences. We do not discriminate and encourage applications (no matter age or status) from Aboriginal and Torres Strait Islander people, people from culturally and/or linguistically diverse backgrounds, all members and genders of the LGBTQI community and people with disability
  
*You will only be contacted if you are shortlisted.